GSF Car Parts Reviews
Based on 17 customer reviews and online research, gsfcarparts.com has a consumer rating of 3.4 out of 5 stars, indicating that most customers are generally satisfied with GSF Car Parts.
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1 Star(4)
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Top Reviews
Customer Reviews (17)
As ever gsf fail to disappoint, continously providing a professional and efficient service, parts are always correct, high quality and great prices using the online discount codes.
Also arrive within a few days of ordering.
I've experienced a bad customer service from the guy who was serving me he was rude and was ignoring me when i was asked 2 different questions.
Brilliant as always fast delivery well packaged thankyou
I decided to use GSF "click and collect" service so went on the website. It's one of the slowest websites I have had the displeasure to use for along time, I almost gave up. Having to go backwards and forwards to see if they had a brand of brake disc and if it was in stock locally. I eventually managed to select discs and pads, I wanted to buy "Copperslip" type product as well but gave up.
I then went to the outlet to pick up my parts. There was only one person inside the shop but due to covid I had to wait outside. I waited at least 10 mins and more people built up in the queue. By the time I got in there about 3 people were waiting behind me. I went in to collect only to find that the parts had to be picked from the shelf so not quite "Click and collect!". The guy serving me wasn't very fast, in fact very plodding. I eventually got my stuff and went outside to find about 6 people now waiting, I felt sorry for them. The goods were right, reasonably priced but the service so very very slow. I get there will be the Covid defence used but come on that really is just an excuse.
Always very helpful! Great Prices, delivery was simple and swift and the product arrived on time and well packaged.
Couldn't fault any of it :)
Would HIGHLY recommend!
Price is good especially with dicount code.
Very poor comunication. Recieved order confirmation order after 8 hours. Responded my email the next day after my purchased. No answer on phone help line. I will not buy online again. I will just buy in their local store.
When you book an order at 9 o’clock Saturday morning and first told posting this evening on working day ( Monday)and phone 10 times with no answer and email 12 times to amend an order as item is wrong all you get is cannot change order but you was told item Will be posted on last post this evening but still cannot change order i will not be buying from again and to add if I returned( at my expense) seems Not a very good customer experience
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